Refund policy

We accept returns within 14 days of delivery.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is also REQUIRED.

Please do NOT send your purchase back to the manufacturer.

A partial refund may be issued, at our discretion, if:

Once we receive and inspect your return, we will notify you by email whether your refund has been approved or rejected.

If approved, your refund will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to post the refund.

If you have not received your refund, please first check with your bank and credit card company. If you still have not received it, contact us at help@ringkestore.com.

To return your product, please mail it to:

3310 Keller Springs Rd STE 120

Carrollton, TX 75006

USA

Customers are responsible for return shipping costs. Original shipping costs are NON-REFUNDABLE, and return shipping costs may be deducted from your refund where applicable.

For orders over $40, we recommend using a trackable shipping service or purchasing shipping insurance. We are NOT responsible for returned items that are lost or damaged in transit.

Customs duties, import taxes, customs clearance fees, and other import-related charges are NOT INCLUDED in the sale price unless otherwise stated at checkout.

These charges vary by country and may be imposed by local customs authorities. Customers are solely responsible for any customs duties, taxes, clearance fees, brokerage fees, or other charges associated with importing their order.

Customers are also responsible for complying with all applicable customs and import requirements in their country. Ringke Store is NOT responsible for customs charges, customs delays, or issues arising from local import regulations.

If an order is refused, abandoned, or returned due to unpaid customs or import charges, any refund, if applicable, may be reduced by the original shipping costs, return shipping costs, customs charges, and other costs incurred as a result, to the extent permitted by applicable law.