How to file a warranty claim?

Please inspect your order when it arrives to you immediately. You have 90 days to report your claim to us on the date your item has arrived.

Email us your information to or visit Contact Us page with the product you are filing the claim for. Once our claim staff receive your email they will reply back with our claim instructions process.

Please note: Our warranty covers one replacement case, which does not have a warranty and cannot be refunded.

What is not covered?

Normal wear and tear of Product use
Misuse, lack of care, mishandling, accident, abuse or other abnormal use
Use of the Product other than for its intended purpose
Damage caused by improper or unauthorized repair or maintenance
Product that has been modified or altered
Any product that is not manufactured by Rearth (including, without limitation, any non-Rearth product that is used in connection with the Product)

Exclusions and Limitations

Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, Rearth expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that Ringke Store shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on this product.

In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the product.

Ringke Store's Limited Warranty does not cover misuse, accident, or abuse; damage to any non-RINGKE product; shipping or other costs associated with returning the product to Ringke; or incidental or consequential damages.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.